FAQs

☕ Frequently Asked Questions (FAQ)

1. What makes Rebel Coffee Company different?

We’re not just brewing coffee, we’re fueling rebellion. Every blend we offer is inspired by the raw energy of rock and metal culture. We roast with passion, purpose, and zero compromise, delivering bold, full-bodied coffee that wakes you up and dares you to fight for your day.

2. Where do you roast your coffee?

All our coffee is roasted and packed under strict quality standards with trusted partners in Europe. We ensure every roast meets our exact profile, dark, rich, and full of attitude.

3. Do you offer whole beans, ground, or capsules?

Yes, we offer whole beans, ground coffee, and capsules (compatible with major machines). Our goal is to fuel every kind of coffee rebel, however you brew it.

4. Do you ship internationally?

Absolutely. We ship across Denmark, the EU, and worldwide. Shipping times vary by region:

  • Denmark: 2–5 business days

  • EU: 4–8 business days

  • Worldwide: 7–14 business days

5. How much does shipping cost?

Shipping rates are calculated at checkout based on your location. We often offer free shipping for orders above €60. Keep an eye out for promotions or bundle offers.

6. Can I return or exchange my order?

Yes. You can return unused and unopened products within 14 days of delivery.
Simply contact us at louis_silva@hotmail.com with your order number to start the process.
(Please note: return shipping costs are covered by the customer.)

7. Do you offer branded or custom coffee packaging?

We do! For businesses, cafés, or creators who want custom-labeled coffee, reach out to us, we love collaborating. Send an email to louis_silva@hotmail.com with your idea, and we’ll make it happen.

8. How do I contact customer support?

You can reach us anytime at:
📧 louis_silva@hotmail.com
📞 +45 31886564
Our team is available Monday to Friday, 10:00–16:00 (CET).

9. Do you offer subscriptions or wholesale options?

Yes, we’re working on subscription plans for regular rebels who want their favorite roast delivered on autopilot.
For wholesale or bulk orders, contact us directly, we’ll help tailor a program to your needs.

10. What does “Wake Up and Fight” mean?

It’s more than a slogan, it’s our ethos.
It means pushing back against the ordinary, chasing your passion, and living life at full volume. Whether you’re starting your day or your next big idea, our coffee is your battle cry.